Questions, answered plainly.
The things homeowners ask us most — about quotes, timelines, permits, and how we work. If yours isn't here, just ask.
Quotes & Pricing
Is the quote really free?+
Yes. Every quote is free and comes with no obligation. We'll visit the site, understand the scope, and give you an itemized estimate you can take your time with.
What's included in a quote?+
Labour, materials, permits where applicable, and a line-by-line breakdown of the scope. We'd rather over-explain up front than surprise you with change orders later.
How long does a quote take?+
Most quotes are returned within one to two business days of the site visit. Larger projects involving engineering or drawings may take a little longer.
Do you charge for change orders?+
Only when the scope genuinely changes and you've approved the additional work first. We price changes before starting them, never after.
Timelines & Scheduling
How far out are you booked?+
It varies by season and project size. Get in touch early — we'll give you an honest start window rather than an optimistic one.
How long does a kitchen or bathroom remodel take?+
A typical bathroom runs two to four weeks. A full kitchen usually runs six to ten weeks, depending on cabinetry lead times and whether walls are being moved.
Can we live at home during the renovation?+
Often yes, especially for single-room work. For whole-home renovations or major additions, we'll tell you honestly if the disruption isn't workable and plan accordingly.
Permits & Trades
Do you handle permits?+
Yes. We coordinate permits and inspections with the relevant municipality so you're not chasing paperwork. Where drawings or engineering are required, we arrange those too.
Do you subcontract the electrical work?+
No — and this is a point of pride. We employ our own licensed Red Seal electricians. They're part of the same team, on the same schedule, working from the same plans as everyone else.
Are you licensed and insured?+
Yes, fully licensed and insured. We're happy to provide documentation before work begins.
Service Area & Scope
Where do you work?+
We're based on Vancouver's North Shore and serve North Vancouver, West Vancouver, and Burnaby.
Do you take on small jobs?+
Yes. No project is too small if it's buildable. A single fixture replacement gets the same care as a full build.
Do you do commercial work?+
We handle both residential and commercial contracting, including electrical for commercial spaces.
Still have a question?
Call us directly, or send the details of your project and we'll get back to you within one business day.
